Real-time Data in Public Transport - Hype or Opportunity

Your 30 minute knowledge advantage

Webinar from December 10th, 2020.

It is clear that data is driving digital transformation. And also that mobility 4.0 needs data. A lot of data is produced and collected in public transport every day. However, the processing and evaluation of the data is not very advanced. Do you really need more data? Real-time data? These issues are currently being discussed a lot. We want to get involved in the debate, because with our DILAX Citisense software we have been working precisely on this interface for a long time: from analog transport companies to digital mobility services.

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Click here to watch DILAX Lab on demand. (German only)

To this end, two experts will meet in the DILAX Lab. Jan Nicklisch has been responsible for software development at DILAX for nine years and has made a significant contribution to it. He and his team at DILAX look after over 150 customer systems for data processing. The option of using APC data in real time has been around for a long time, but demand has only increased enormously since this spring. Jan and his team have already worked on and implemented a number of use cases for Mobility customers. And that also applies to Julia Beumer, who on the sales side knows inquiries and needs about real-time data in public transport well and translates them into projects.

What are the advantages of live occupancy data for public transport and its customers?

Real-time data bring a different quality to data analysis. For the operational work of public transport as well as for its service offer. Because the data from automatic passenger counting in real time (Live Occupancy) is also valuable, groundbreaking information for the customers of transport companies. They help in deciding when someone will join or not. Or how quickly the passengers change on the platform if they indicate which compartments are less full before entering.


Paradoxically, good prognoses for the utilization of public transport lines require not only real-time data but also utilize data from the past. This data from the present and the past is also the key to linking buses and trains with on-demand services such as ride sharing and pooling.

How does it work in practice?

It is not yet Plug & Play, the introduction of an APC system is too complex for that. Using practical examples, the difficulties and hurdles involved in real-time data collection and evaluation will also be discussed in the DILAX Lab. Because hardware is needed first, then qualified personnel, and then there is great added value for the operational and strategic work of public transport.

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